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The dramatic growth of this logistics broker created new customer onboarding and update bottlenecks in their Boomi EDI suite.
Kitepipe reviewed current processes and platform; created common subprocess for air handling and rerun, streamlined customer on boarding procedures, and trained and empower customer EDI team in Boomi skills.
Kitepipe greatly reduced time to onboard new EDI customers, substantial reduction in processing errors, improved confidence and capability of internal EDI team.
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