Lessons Learned- Over 100 Boomi Projects and Counting

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Handling more than 100 Boomi projects over the past two years, the team at Kitepipe, a Boomi Select Implementation Services Partner of Dell Boomi, has learned a thing or two about best practices, pitfalls to avoid and trends that are reshaping the integration landscape.

For example, organizations are rapidly expanding Boomi usage beyond straightforward cloud-to-cloud connectivity to cover more complex integration scenarios and business processes like revenue recognition, employee onboarding, product and procurement supply management, and many more.

And the pace of integration has accelerated far beyond what we saw in 2010 when I founded Kitepipe, which today works exclusively with the Boomi platform. It’s a swift and brave new world of connectivity that’s driving faster and smarter business. And Boomi customers are at the forefront of the transformation.

Here are some of the key types of integration projects we are seeing from our customers. These comprehensive projects strategically address a major process workflow from end to end.

1. Full Lifecycle Integrations: Capture all the steps in a transaction lifecycle with a series of integrations. Examples are order-to-cash, revenue cycle transactions, procurement and supply chain.

2. Employee Onboarding: Manage the lifecycle of the employee journey from the system of record (often Workday Human Capital Management or SAP SuccessFactors) as it is mastered and connected to satellite systems.

3. Customer Lifecycle Management With Data Governance: Customer data is often in multiple systems that are critical to your operations. Mastering that data to create “golden records” with Boomi Master Data Hub smoothes out marketing, deal flow, customer support and retention.

4. Better Business Intelligence: Operational integrations drive data consistency, providing a better view of business activity. Improved data accuracy helps leaders trust dashboards, view critical trends earlier and make data-driven decisions.

5. Full-Cycle Workflows: When more processes are automated and integrated, approval flows and real-time user interactions are critical. Key process automation is a requirement for scale and efficiency. Adding Boomi Flow to integrations completes the full integration lifecycle.

What’s also interesting is that our team now engages regularly with business owners of sub-systems supporting those business processes, just as much as we work with the IT team.

That’s a change from the previous IT-centric approach to integration, and it underscores how critical and accessible integration has become to the business. It is the core skill of business users. It is a core skill of the business.

At the same time, integration is now being approached from a strategic perspective, not just tactical.

Integration has become critical to the business while becoming accessible to business users. It is now being approached from a strategic perspective, not just tactical.

Leaders are thinking about how they can proactively rollout strategic integration projects that improve the business compared to reactively deploying integration to fix isolated issues.

And they’re looking beyond transactional data at master data and the value it can bring when properly governed.

The benefits of these trends to C-level executives, business owners and IT professionals are:

  • Simpler integration patterns
  • Reduction of redundant process and data management
  • Data accuracy, consistency and audit trails
  • Compliance and regulatory efficiencies
  • Real-time interaction and the resulting speed uplift
  • Internal stakeholder buy-in across the organization

Our team at Kitepipe is looking forward to an inspiring exchange of ideas, experiences and lessons learned at Boomi World. We’re delighted to have been a Platinum Sponsor of the conference.

 
Best, Larry 
 
| Larry Cone